SAP (SAP.US) 2026年第二季度业绩电话会
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会议摘要
SAP reported robust Q2 2026 financials, with significant cloud revenue growth and strategic AI-focused initiatives. Despite market uncertainties, including the Middle East conflict, SAP is committed to AI integration, data management enhancements, and workforce upskilling, aiming for a 30% productivity increase. The company maintains its financial guidance, targeting a reacceleration in operating profit and leading in the AI era with over 50 AI assistants and 400 agents by year-end, ensuring profitability and market leadership.
会议速览
The call discusses SAP's financial performance for Q2 and H1 2026, including non-IFRS financial measures, risks, and uncertainties, followed by a question and answer session for participants.
The company achieved robust Q2 results, driven by a successful customer conference, significant AI adoption, and strategic cloud migrations. The autonomous enterprise initiative, featuring a business AI platform, was well-received, addressing enterprise AI challenges. Cloud Backlog growth accelerated, and indirect channel revenue outpaced direct, reflecting a successful market strategy. Despite a slight services revenue dip, overall revenue and operating profit increased, showcasing solid execution and market adaptability.
SAP integrates mission-critical data through its Business Data Cloud, leveraging Apache Iceberg and acquisitions like T.O. and Reio for real-time analysis. It introduces a semantic data layer, ontology, and knowledge graph, ensuring data quality and compliance. SAP's AI Agent Hub manages agents across the lifecycle, offering transparency and scalability. The launch of Tool Work enhances user experience, accelerating outcomes for millions of users. SAP aims to release over 400 agents by year-end, driving the journey to the autonomous enterprise.
The Autonomous Suite has significantly improved business processes, with notable achievements including Sap and Amadeus' AI agent clearing 40,000 incorrect transactions, Limbs Mueller's 90% touchless order processing, and PwC's 35-minute billing task reduced to five minutes. These advancements, coupled with the introduction of AI ERP migration tools and strong customer adoption, highlight the suite's pivotal role in enhancing operational efficiency and accuracy.
SAP is rapidly evolving into an AI-driven autonomous enterprise, enhancing developer productivity, expanding AI adoption through its Consulting AI Factory, and upskilling its workforce. With a focus on AI agents for efficient business processes, SAP aims to deliver accelerated growth and profitability in the AI era.
Despite geopolitical tensions and economic uncertainty, SAP reported robust Q2 financials, highlighting strong current cloud backlog growth and improved free cash flow. The company emphasized progress in AI-driven innovations and strategic priorities, maintaining a focus on operating leverage. Regional performances were noted, with Apj and EMEA showing particular strength, and investments in AI transformation were outlined, underlining SAP's commitment to driving efficiencies and product enhancements.
SAP maintains its financial outlook, adjusting for recent acquisitions, and emphasizes AI-driven productivity as key to sustaining growth and meeting investor commitments. The company remains focused on cloud business momentum and operational leverage, leveraging a unique AI strategy for scalability and cost-efficiency, ensuring resilience amidst geopolitical uncertainties and market volatility.
Discussed SAP's approach to balancing top-line growth with margin expansion, emphasizing the importance of AI transformation and efficiency improvements. The company aims to leverage AI investments for long-term gains, manage costs through model optimization, and maintain disciplined growth despite acquisitions, all while protecting the top line in a challenging environment.
Focuses on hiring data scientists for ontology layer development, increasing productivity through AI integration, reshuffling consulting to support customers in hybrid environments, and reskilling workforce for cloud transformation and agent extensions.
The dialogue discusses SAP's confident outlook on hitting annual cloud revenue guidance despite market volatility. The company highlights a better-than-expected pipeline post-Sapphire, driven by customer feedback on the new AI platform. SAP emphasizes the need for ERP modernization alongside AI adoption, showcasing a stable CCB development and improved cloud revenue growth compared to the previous year. The conversation ends on a note of optimism regarding AI solution monetization and customer engagement, albeit with caution about second-half uncertainties.
Discussion revolves around the cloud revenue outlook, addressing concerns about deceleration in growth for the second half despite strong first half performance and recent acquisitions. Emphasis is placed on the strategic nature of acquisitions, which aimed to strengthen data and ontology layers rather than boost immediate cloud revenue. Confidence in meeting annual guidance is expressed despite market volatility, with reassurance that macroeconomic impacts were minimal, affecting only a few deals in the Middle East. Predictability improves with time, bolstering confidence in achieving set targets.
Discusses acquisitions' role in enhancing AI capabilities, focusing on integrating data from SAP and non-SAP sources for high-quality predictions. Emphasizes using AI modules to improve agent accuracy and monetization through value-driven pricing, aiming for industry-leading prediction accuracy without data curation.
The dialogue highlights SAP's strategic move from traditional feature development to AI-driven solutions, emphasizing the integration of proprietary tabular data with AI models. It discusses the implications of this shift on R&D productivity, headcount management, and the evolving relationship with customers, who are increasingly interested in AI-based features. The conversation also touches on the financial aspects, including the impact of AI tokens on costs and the decision to slow down hiring for non-essential roles, focusing instead on productivity gains through AI.
Discussed EU maintenance flexibility ruling, its minimal impact on revenue, and how it encourages cloud migration. Highlighted customer value in maintenance, third-party maintenance returns, and the eventual phasing out of ECC maintenance by 2030.
The dialogue discusses SAP's current investment in AI, explaining it as a temporary measure for reshuffling backlogs and acquiring expertise, promising future productivity gains and cost margin improvements. It highlights the potential for resetting price levels due to the unique value proposition of AI, aiming for outcome-based pricing and acceleration of AI cloud revenue.
Discussion on the projected EBIT growth reacceleration in the second half, attributed to token spending optimization and cost containment measures. Additionally, explanation of the disconnect between CCB growth improvement and operating income, influenced by lower stock-based compensation and non-operating profit deceleration.
SAP discussed strategic adjustments including reduced hiring, AI integration for productivity, and a focus on cost efficiency to achieve an 80%-90% cost-to-revenue ratio, alongside explaining slower cloud revenue growth due to prior year comparables and targeted marketing investments.
要点回答
Q:How did AI contribute to SAP's second quarter performance?
A:AI contributed to SAP's second quarter performance by being embedded as a key pillar in more than 90% of the 50 largest deals, leading to strong confidence for the remainder of the year. This indicates that AI played a crucial role in driving revenue and advancing the company's strategic focus on technology transformation.
Q:What is the significance of the autonomous enterprise launch?
A:The launch of the autonomous enterprise is significant because it addresses the challenges enterprises face with regards to understanding business data, processes, and governance. The solution combines the autonomous suite and the business AI platform to help solve these challenges and improve outcomes.
Q:What are the key components of the new business AI platform?
A:The key components of the new business AI platform include the 'Build' pillar for developers to create and extend agents, the 'Context and Reason' pillar which provides agents with business process context and knowledge, and the 'Data Foundation' comprising of SAP Business Data Cloud for broad data access and integration of mission-critical SAP and non-SAP data.
Q:What is the purpose of the AI Agent Hub?
A:The purpose of the AI Agent Hub is to act as a command center to discover, manage, and govern both SAP and non-SAP agents, across various solutions. It provides customers with transparency across a universe of agents for every line of business (LoB) and industry, facilitating the management of the autonomous enterprise.
Q:What were some of the outcomes from customer use of the autonomous suite?
A:Customers have achieved tangible outcomes with the autonomous suite, such as the reconciliation of unstructured payment data, significant agility in solution build times, and touchless processing with high accuracy for purchasing orders. Additionally, companies have seen faster time to value, reduced migration costs, and improved operational efficiencies.
Q:How is SAP transforming internally to support its AI strategy?
A:SAP is transforming internally by moving towards an engineering and technology focus, with a particular emphasis on AI at scale. The company is investing in ontology development, doubling down on expert knowledge for every industry and line of business, and targeting complete agent delivery in under three weeks. Furthermore, the company is evolving its operating model to drive AI adoption and is focusing on hiring and upskilling AI talent.
Q:What are the key achievements of Q2 mentioned in the speech?
A:Q2 achievements include strong momentum in the business, successful completion of the transformation to the cloud, ongoing AI-based process optimization, and the outlined vision for the autonomous enterprise with AI expanding across the portfolio.
Q:What challenges did SAP face in Q2 and how did they perform despite these challenges?
A:SAP faced a complex and uncertain operating environment with the Middle East conflict continuing to affect customer sentiment and decision-making. However, they managed to deliver strong results through focused execution of strategy, progress across strategic priorities, and maintained their commitment to an operating leverage framework.
Q:What are the main financial highlights of Q2?
A:The main financial highlights of Q2 include a current cloud backlog reaching nearly 23 billion euros, up 26%, and sustained improvement in free cash flow generation. Cloud revenue growth slowed year-over-year but is expected to slightly accelerate by the end of the year. Total revenue in Q2 was 9.9 billion euros, up 11%.
Q:How did SAP's cloud revenue growth compare to the previous year and what factors influenced this?
A:The year-over-year cloud revenue growth rate declined to 24% in Q2, affected by several quarter-specific effects, notably benefiting the 2026 year-on-year comparison. The strong performance is attributed to the continuing success of software as a service (SaaS) and platform as a service (PaaS) combined.
Q:What is the regional performance of SAP in the second quarter?
A:SAP's cloud revenue performance was particularly strong in APJ and EMEA and solid in the Americas region, with several countries like Brazil, France, Germany, Italy, India, South Korea, and Spain having outstanding performance.
Q:How does SAP intend to manage expenses and investments in AI transformation?
A:SAP is investing in AI solutions for both internal adoption and targeted hires in critical roles, as well as accelerating their own AI transformation. The company is applying disciplined governance to manage the cost base and improve spending while sustaining a focus on growth.
Q:What is the updated financial outlook provided by SAP?
A:SAP is maintaining its financial outlook for all top-line parameters and free cash flow. The operating profit outlook has been adjusted by €0.1 billion to reflect the dilutive impact of recent acquisitions, with a projected range of 11.8 to €11.2 billion. The company plans to fully offset the dilutive effect of the recent acquisition on non-IFRS operating income.
Q:What is the current status of SAP's AI transformation efforts?
A:SAP is focused on driving the AI transformation forcefully while protecting the top line and maintaining discipline on growth. The company is ramping up capacities in development and is applying AI to optimize business processes and ensure sustainable growth trajectories.
Q:What are the strategies being implemented to optimize bank for buck and improve efficiency?
A:The strategies implemented to optimize bank for buck and improve efficiency include the introduction of model routing technologies to optimize the bang for the buck and the improvement of the efficiency in bank operations.
Q:What was the impact of the M&A acquisitions mentioned?
A:The impact of the M&A acquisitions is expected to be in excess of 100 million, and there was a debate on whether to upgrade the underlying organic guidance or maintain wiggle room for aggressive growth. The decision was made to absorb the acquisitions within the existing guidance.
Q:What is the strategy for managing costs and how does it relate to AI model usage?
A:The strategy for managing costs involves the ability to switch models to always choose the best model for an ideal price outcome, and to avoid using expensive frontier models whenever possible, which helps maintain a healthy cost margin.
Q:What is the progress in shifting the company's focus from SaaS to AI development?
A:The company is very busy shifting the backlog from SaaS features and UI enhancements to AI development, utilizing the domain knowledge in data and business processes. Hires of great data scientists to build the ontology layer are expected to further enhance AI development.
Q:How is the company reshuffling its consulting services?
A:The company is reshufflings parts of its consulting to focus on driving massive agent extensions and adoption with customers in the hybrid landscapes, emphasizing a hands-on approach.
Q:What is the anticipated impact of reskilling the workforce on productivity levels?
A:Reskilling the workforce to work with AI is anticipated to lead to a 30% increase in productivity across various areas, and there is potential to reach even higher productivity levels in the future.
Q:What are the plans for the AI solutions and when might we see adoption and monetization?
A:The plans involve seeing the adoption and monetization of AI solutions, with the potential for effects towards the end of the year or into the next year and beyond. Many customers are looking to modernize their landscapes to enable the implementation and adoption of AI.
Q:What is the effect of recent acquisitions on the company's guidance and strategy?
A:The recent acquisitions are not expected to significantly impact current guidance, with the latest acquisition having no impact on cloud revenue. The focus is on enhancing the data and ontology layer, and being more confident in hitting the previously outlined guidance despite market volatility.
Q:Can you provide further insight into the thought process behind acquiring Prior Labs and the strategy for monetizing the technology?
A:The thought process behind acquiring Prior Labs was to benefit from technologists around tabular models and to utilize their IP to enhance the company's AI capabilities. The strategy involves using the technology to improve and monetize across the customer base, leveraging the learning曲线 from the past two years in developing accurate and reliable AI.
Q:What are the primary uses of mission-critical data acquired through TO that are relevant to a company's operations?
A:The primary uses of mission-critical data acquired through TO are for replenishment, financial forecasting, and workforce planning. This data is essential for these operations and comes from various sources including non-SAP systems like Salesforce and social media.
Q:Why is there a need for a master data governance solution for non-SSA data, and how is it being developed?
A:There is a need for a master data governance solution for non-SSA data because the company wants to build a semantic data layer. This solution is being developed by shifting developers to focus on creating data products that include integrating data across multiple systems, such as the ERP and Salesforce, to build semantic modules.
Q:What is the role of 'why labs' and its AI modules in the company's offerings?
A:'Why labs' plays a role in monetizing the company's agents by providing a more accurate prediction capability through the use of Tableau AI modules. These modules allow the agents to source data from SAP and non-SAP systems without the need to curate data or manage a data pipeline, driving predictions up to 99% accuracy.
Q:How is the compensation structure for the RD staff changing and what impact is it having on headcount and costs?
A:The company has experienced a 3% year-on-year increase in headcount and a 14% increase in costs for the RD staff. A compensation structure change has been implemented, resulting in a targeted or significant increase in rates for the RD staff. Additionally, there has been a targeted increase in token costs, which are allocated to the functions using the tokens. The company has also hired a few top-caliber people with higher personal expenses. Going forward, the company does not expect further headcount increases and aims to drive productivity in line with token consumption.
Q:What changes are being made to the development backlog in response to the transition to AI development?
A:The company is managing the development backlog from SaaS features to AI development and is transitioning the backlog accordingly. The aim is not to incrementally add to the development backlog but to change it fundamentally to support genetic AI development. This transition period is ongoing, and the customers are increasingly interested in shifting their feature requirements into agent requirements.
Q:How is the recent European ruling on maintenance expected to affect customer behavior and the company's strategy?
A:The recent European ruling on maintenance, which provides more flexibility for customers regarding maintenance options, is not expected to change customer behavior significantly as it pertains to the high value that customers place on being current with cyber patches and compliance. The company has historically offered flexibility and opportunities to adjust software spend based on customers' needs, and this has been formalized in the agreement with the EU. The company can manage any potential impact and remains confident in its ability to phase out support for ECC as customers transition to Cloud and Rise.
Q:What is the impact of recent acquisitions on the company's revenue and contribution to cloud business (CCB)?
A:The impact of recent acquisitions on the company's revenue and contribution to cloud business (CCB) is negligible. The incremental contribution level is less than one percentage point and is not significantly different from the company's cloud revenue growth.
Q:How does the company view the changes in maintenance offerings in light of customer priorities?
A:The company views the changes in maintenance offerings positively, as they cater to customers who prioritize lower spend over the advantages of maintenance and support. The company has seen a good return from third-party maintenance and is confident that customers who initially try it will tend to stay, despite occasional nervousness over incidents.
Q:What is the impact of AI on the company's ability to reset price levels and the implications for sales strategy?
A:The company can now reset price levels thanks to AI, moving away from traditional system of records pricing. This presents a unique opportunity to offer outcome value-based pricing and to change the sales strategy by not adhering to historical price levels or the SaaS model. This is expected to accelerate AI cloud revenue and affect cost margins going forward.
Q:What are the reasons for the EBIT growth slowdown in Q2 and how is the company optimizing its spending?
A:EBIT growth slowed to 9% in Q2 due to a strong comparison base from Q1 and the effects of a share price drop, which led to higher stock-based compensation. To address this, the company is now optimizing its spending by closely controlling token usage and aligning costs with revenue generation, as evidenced by the reduction in stock-based compensation in Q2 and the measures taken for cost containment.
Q:What factors contributed to the deceleration in non-operating profit growth and how does it relate to prior year comparables?
A:The deceleration in non-operating profit growth was primarily due to lower stock-based compensation in Q2 compared to a strong positive from Q1, as well as a slower cloud revenue growth. This was influenced by prior year comparables, where there was a two percentage point increase in cloud revenue growth from Q1 to Q2, making Q2's comparables less favorable. Other factors include reduced growth in cloud revenue and the negative impact of a new customer acquisition in the prior year.
Q:What is the company's outlook for non-operating profit growth in the second half of the year and what measures are being taken?
A:The company expects a mid-teens increase in non-operating profit for the two quarters combined, with measures being taken in the second half of the year to achieve a similar increase. These measures include continued focus on cost control and optimization of headcount, with adjustments to hiring plans to ensure productivity increases and maintain the cost-revenue ratio commitments.

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