阿里巴巴 (BABA.US、09988.HK) 2026财年第三季度业绩电话会
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会议摘要
Alibaba's cloud and AI business is undergoing a transformation from sales resources to providing intelligent capabilities, using self-developed chips to reduce costs and improve efficiency. In the next five years, the goal is to achieve cloud and AI commercialization revenue of more than $100 billion, mainly driven by large model-driven business, enterprise-level internal reasoning and training market, and the transformation of traditional cloud computing to the AI era. Flat-head elder brother chip has achieved commercial applications, plans to expand the scale of production, may consider IPO. At the same time, the instant retail business continues to expand, user activity increases, and performance is expected to be optimized in the coming quarters. Alibaba is actively using AI to enhance the user experience and business model, and is confident of achieving future growth goals.
会议速览
The meeting introduced Alibaba's strategic layout in the field of AI and cloud, emphasizing the full stack capability of AI infrastructure, model and application layer, accelerating the growth of cloud business revenue, and targeting more than $100 billion in cloud and AI commercialization revenue in the next five years.
In the fourth quarter of 2023, Alibaba Group emphasized the strategic focus of AI plus cloud and consumer businesses, and demonstrated remarkable achievements in AI areas, including the wide application of the thousand-question big model. Cloud business revenue accelerated, with AI-related products outperforming. In the consumer business, instant retail market share increased and Taobao APP user activity increased. Financial data show that despite facing short-term losses, the group has stable cash flow and continues to increase investment in AI and instant retail, showing confidence in long-term growth.
The dialogue focused on how Token Hub reshapes AI and cloud business collaboration, emphasizing the importance of close coordination between models and applications, aiming to improve market competitiveness and consumer experience, and clarifying market share, model capabilities, and consumer attraction priorities.
The business focus of the AI Agent era is discussed, emphasizing the close integration of applications and models. ATH business group has planned personal assistant applications for C- side and B- side, as well as Mass business supporting multi-industry applications, aiming to build strong model distribution channels, attract applications and improve connection efficiency, and show broad market prospects.
The close integration of the AI model with the application layer is discussed, and the importance of building a powerful model for cross-industry application expansion is emphasized. It is pointed out that through in-depth cooperation with various industry applications, the use of data flywheel effect to continuously improve model capabilities is the key to achieve long-term growth. A dedicated business unit was established to drive industry innovation and expand market coverage by strengthening the synergy between the model and the application layer.
The reasons for the slowdown in e-commerce growth in the December quarter were discussed, including weak macro consumption, cold winter and Chinese New Year factors, and increased investment due to the extended promotion period. Entering the March quarter, e-commerce profits are expected to improve significantly as consumer sentiment improves and retail strategies adjust, with physical e-commerce transactions and CM2 growth picking up significantly.
This paper discusses the priority of fast e-commerce in increasing market share and improving unit economic efficiency, and how to achieve more efficient growth of customer currency value through the synergy between fast e-commerce and traditional e-commerce.
Discussed future priorities for the retail business, including market share expansion, UE optimization, and loss narrowing. The synergy between Knight Retail and traditional e-commerce is highlighted, as well as the role of CMR growth. Looking ahead, the goal is to achieve positive cash flow and overall profitability at scale, while strengthening new customer acquisition and user activity to promote long-term strategic development.
The dialogue focused on Alibaba's flat-head chip business, with management detailing its technical strength and market application in the field of AI chips, emphasizing the collaborative design with Alibaba Cloud's infrastructure and the Tongyi Thousand Questions model, as well as its key role in ensuring the supply of domestic AI computing power. In addition, it also mentioned the wide application of flat-head chips in training, reasoning and other scenarios, as well as good cooperation with external customers, demonstrating its leading position in domestic chips and future growth potential.
The dialogue focused on flat-head elder brother's future AI chip production plan and Alibaba group's AI strategy. it mentioned the expansion of high-quality AI chip production capacity in the next two years to provide computing power guarantee for the group's AI business. it is expected that the revenue of AI's cloud-related business will exceed us $100 billion in the next five years. the growth momentum will mainly come from the breakthrough of large model capability and the enterprise-level internal reasoning training market.
The dialogue explored the transformation path of the cloud computing market in the AI era and its future growth opportunities. First, the importance of large-scale business as a core growth engine is emphasized, covering a wide range of scenarios from personal applications to enterprise-level AI solutions. Second, point out the long-term value of the enterprise-level internal reasoning and training market, as well as the incremental opportunities for privately deployed solutions. Finally, the challenges and potential of traditional cloud computing to adapt to the needs of the AI era are proposed, especially the large-scale operating environment support for AI agents, which is the key direction of the future development of the cloud computing market.
As the AI business shifts from resource sales to intelligent capability sales, and the cost reduction and efficiency of self-developed flat-head chips, the profit margin of the cloud business is expected to increase significantly, but this process is not linear, but is affected by the scale effect. For the compound growth rate from 2026 to 2031, although R & D investment and market growth will not occur linearly, we are confident that the target will be achieved in the next five years.
Around the three-year investment cycle in e-commerce, the dialogue discussed the growth potential of instant retail and fast commercial sales, as well as the application prospects of AI technology in e-commerce. Management said it will continue to invest more in instant retail and expects significant economic benefits over the next two years. At the same time, it is emphasized that the rapid development of AI technology will bring upgrading opportunities for e-commerce, especially in B2B business, and will actively seize new opportunities to promote business innovation and growth.
要点回答
Q:What forward-looking statements about Alibaba will be discussed in tonight's conference call?
A:Tonight's call may contain forward-looking statements about Alibaba's future strategic direction, AI and cloud services, which are based on current expectations and assumptions, but actual results may differ materially. Please refer to the disclaimer section in our press release and investor presentation materials issued on the 7th for details.
Q:What are the key developments in Alibaba's AI strategic layout?
A:Alibaba already has the complete capability of full-site AI, including chips and cloud computing as the infrastructure layer, with Alibaba ATHub as the main line, and the AI model and application layer formed by large-scale mars business and to B and to C applications. Ali group plans to exceed $100 billion in revenue through cloud and AI commercialization such as mac in the next five years.
Q:At the infrastructure level, how is Alibaba Cloud performing in AI areas?
A:At the infrastructure level, Alibaba Cloud is benefiting from continued strong AI demand, with external commercialization revenue accelerating to 35% and AI-related product revenue achieving triple-digit year-on-year growth for the tenth consecutive quarter. Alibaba Cloud's market share continued to grow for three consecutive quarters, rising to 36%, and its leading edge continued to expand. At the same time, the AI chips developed by Pingtou Ge have been mass produced on a large scale, with a total of 470000 chips delivered, of which more than 60% serve external customers and support the AI tasks of hundreds of enterprises.
Q:What are the latest developments in Alibaba at the model and application level?
A:At the model and application level, Alibaba has established a brand-new ATH business group, including Tongyi Laboratory, mars Business Line, Qianwen Business Unit, Wukong Business Unit and AI Innovation Business Unit, as the organizational guarantee for the implementation of AI strategy. during the spring festival, a new generation of big model, qianwen 3.5 plus, has performed well in many benchmark evaluations, greatly improved the reasoning efficiency and reduced the reasoning cost. a version optimized for coding and agent scenarios will be released soon. In addition, thousands of low-end applications monthly active users exceeded 0.3 billion.
Q:What is the latest development of the instant retail business in the big consumer sector? How is the implementation of Alibaba's strategy in the big consumer sector?
A:This quarter, the scale of the instant retail business further expanded, market share continued to grow, customer process rate was excellent, and the unit price continued to improve month-on-month. Instant retail and e-commerce showed synergies, with Taobao's monthly active buyers achieving double-digit year-on-year growth. In the big consumer sector, Alibaba continued to strengthen its strategic layout, and its instant retail business further expanded its market share in the quarter, while both customer experience and AOB (average order value) performed well. Taobao App's MAC also achieved double-digit growth, with overall retail revenue increasing 56%.
Q:What are the expected changes in collaboration among cloud and AI businesses after the new structure is implemented?
A:The new structure is expected to facilitate better collaboration among cloud and AI businesses by emphasizing the integration of models and applications, especially in the context of AI's evolution into an agent-driven era.
Q:What is the new organization's strategic focus regarding the prioritization of cloud and AI initiatives?
A:The new organization's strategic focus is on enhancing model capabilities, with the belief that the strongest models will drive industry applications and attract a multitude of use cases. However, this requires a collaborative effort across the entire model pipeline and application infrastructure to achieve sustained improvement in model capabilities.
Q:How will the new structure benefit from the integration of models and applications?
A:The new structure will benefit from the integration of models and applications by enhancing the model's ability to support various use cases and applications, which is crucial for the advancement of AI, particularly in the agent era.
Q:Can you share the latest view on the trend of consumer spending in the upcoming March quarter and whether any improvements have been noticed?
A:The latest view on consumer spending in the upcoming March quarter is positive, with indications from January and February showing a reacceleration in online retail sales growth. However, specific figures or detailed trends for the March quarter were not provided in the transcript.
Q:For CPU-based traditional cloud computing, is there a lot of room for growth in the AI era?
A:Yes, traditional cloud computing has huge room for growth. Traditional cloud computing is mainly designed by IT engineers and serves millions or even tens of millions of IT engineers in China, while the number of agents AI model creation may be in the billions. The running environment of these agents requires the traditional cloud computing support of a large number of traditional CPU cores, including CPU, database, storage and a large number of memory resources. Therefore, the cloud computing market is facing the transformation from products designed by IT engineers for human use to products more suitable for agent invocation. The development space in this transformation process is very huge.
Q:What do you think about the compound growth rate from 2026 to 2031?
A:While the calculation of the PDN compound growth rate is clear, R & D investment and market growth are not linear processes. Today's investment may take a year to two years before it leads to significant growth. However, our confidence in achieving the five-year target is high.
Q:What do you see as significant growth opportunities in AI and cloud services?
A:We believe that the market growth driven by Volkswagen will be one of the important drivers for the future of IaaS and cloud services. In addition, in large and medium-sized enterprises, the need for enterprise-level in-house inference and training will create a new, long-standing market. These enterprises will choose to use public cloud API services or privately deployed solutions based on their business models, security needs, and specific application scenarios, which brings huge incremental growth opportunities for Alibaba's cloud infrastructure.

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