网易云音乐(09899.HK)2025年中期业绩交流会
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会议摘要
NetEase Cloud Music's performance in the first half of the 2025 fiscal year showed that the company's core online music business is strong, with a monthly active user ratio of over 30% and a 15% year-on-year growth in subscription revenue. By optimizing user experience, enriching content, and supporting original music, the company has achieved a dual increase in user activity and profitability. Despite a slight decrease in total revenue, online music service revenue increased by 15.9% and the gross profit margin reached 36.4%. Management stated that they will continue to focus on user experience, explore sustainable development, and strengthen the platform's commercialization capabilities.
会议速览

The meeting reviewed NetEase Cloud Music's performance in the first half of 2025, with strong growth in core online music business. By upgrading the music experience, enriching content matrix, and strengthening community interaction, the company achieved growth in user numbers and profitability. The proportion of monthly active users in the first half of the year exceeded 30%, subscription member revenue increased by 15% year-on-year, and operating profit continued to grow. In the future, the company will focus on user experience, deepen content strategy, explore cutting-edge technology, promote the development of Chinese original music, and achieve long-term sustainable goals.

The platform promotes the development of original music and enriches the content ecosystem by expanding copyright content, deepening cooperation with musicians, and innovating in self-produced music. In the first half of the year, the platform added copyrights from multiple well-known music labels and singers, strengthening specialty categories such as rap. At the same time, it supports music creation through new identities such as AI musicians and apprentice musicians, organizes various activities and selections to support the growth and exposure of musicians, successfully incubating multiple popular songs, demonstrating the platform's leading role in the music industry.

In the first half of 2025, the platform significantly increased user stickiness and depth of music consumption by enriching audio content, including music-related podcasts and audiobooks, as well as product innovations such as personalized recommendations and upgrades to the music community. The average listening time per user of long audio content on the platform continued to increase, the music consumption experience was optimized, community interaction scenes expanded, music was integrated into daily activities, effectively driving platform activity and music consumption.

In the first half of 2025, music platforms will deepen user needs through multi-platform layout, including innovative features for in-car, TV, and desktop, while strengthening member benefits such as AI creative tools and social functions, effectively increasing user engagement and willingness to pay. On the commercial side, subscription member revenue is expected to increase by 15% year-on-year, cultivating music consumption habits through high-quality content and outstanding experiences, achieving steady and enduring growth.

In the first half of 2025, the company's revenue decreased by 6% to 38.3 billion yuan, with online music service revenue increasing by 15.9% to 29.7 billion yuan, while social entertainment service revenue decreased by 43.1% to 8.6 billion yuan. Product iteration continues, with extensive user feedback being taken into account to optimize features and enhance user experience. Gross profit margin increased from 35% to 36.4%, sales and marketing expenses decreased by 55.8%, research and development expenses decreased by 4.2%, and adjusted operating profit increased by 35%.

The conversation revolved around the layout of the music industry chain, emphasizing the importance of content, including self-produced music and copyright cooperation. The platform is committed to providing surprising music content while expanding offline fan economy, such as concerts and music festivals. Through the cooperation with Ctrip's "Journey of Song" project, successful collection of city songs was achieved. In addition, the use of AI tools supports original musicians, enhancing creativity. In the first half of the year, high-quality music resources including Japanese music and Li Jian were introduced, enriching the platform's content.

The conversation revolved around the commercialization strategy of online music platforms, discussing the cultivation of user payment habits and the exploration of diversified monetization. It emphasized the positive attitude of Chinese users towards paying for music and the importance of fan economy, proposing to enhance long-term revenue potential through subscription models and product innovation.

Discussed were operational strategies for young users, including increasing user numbers, engagement, and revenue, as well as pricing strategies for student members. At the same time, the trend of music content consumption was analyzed, emphasizing the importance of high-quality content. Independent musicians and self-made music were pointed out to significantly influence the young demographic. In the future, high-quality content will be more favored, but the status of copyrighted songs will not be replaced.

The dialogue revolves around the strategic positioning and planning of long audio content on cloud music, emphasizing the characteristics of long audio as consumer-oriented content, as well as its different demands compared to music content. Management expressed their intention to focus on both long audio and music, creating rich content in-house and encouraging podcast users to participate. In addition, strategies for balancing growth and profit were discussed, emphasizing the importance of future growth strategies.

It is mentioned in the conversation that by providing high-quality visual and auditory experiences and original songs, Netease Cloud Music can attract users, proving that premium content is what users demand, thus achieving parallel growth and profit.

The conversation discussed the progress of NetEase Cloud Music in copyright investment, emphasizing cooperation with top copyright holders and support for original musicians. At the same time, they shared their strategy of expanding their user base to lower-tier cities and older age groups, aiming to expose more people to high-quality music and achieve widespread recognition and dissemination of music.

Discussed the trend of price increases in the industry, especially the expected average order value in the music industry and possible limits. Management emphasized the importance of increasing paying users and discussed the timing and operational strategies for raising prices to adapt to market changes and enhance user experience.

Two main approaches for business companies to increase revenue were discussed: expanding user base and raising prices for individual users. It emphasized on the sensitivity of increasing prices after users are accustomed to the service, and suggested carefully balancing user growth with service optimization to avoid user dissatisfaction and ensure long-term development of the company.
要点回答
Q:What achievements has NetEase Cloud Music made in terms of commercialization?
A:In the first half of 2025, NetEase Cloud Music's subscription membership revenue increased by 15% year-on-year, mainly benefiting from the rapid increase in the number of members and the steady increase in membership retention rate and activity. The company continues to optimize content, features, and exclusive membership rights system, stimulating users' willingness to pay for a premium experience. In addition, through continuously expanding copyright cooperation and deepening collaboration with record companies, it effectively supports the sale of high-quality albums, while also promoting physical album sales and special events at important milestones, enhancing the effectiveness of content distribution and commercialization.
Q:How did the core online music business of Netease Cloud Music perform in the first half of 2025?
A:In the first half of 2025, NetEase Cloud Music's core online music business maintained strong growth momentum. By continuously upgrading the outstanding music experience and the rich and unique content matrix, it has attracted a large number of music enthusiasts and actively promoted the development of Chinese original music. The company is committed to providing the ultimate user experience, including building a diverse content ecosystem, optimizing personalized recommendations, innovating product functions, and strengthening community interaction. These measures have effectively enhanced user attractiveness and participation, and the comprehensive upgrade of member benefits has further consolidated the size of the music community and enhanced commercial capabilities, thereby driving steady growth in profitability.
Q:What are the innovative measures in product features of Netease Cloud Music?
A:NetEase Cloud Music has always insisted on putting user needs at the core, closely focusing on upgrading and innovating product functions around user needs. In the first half of 2025, the NetEase Cloud Music app continued to be updated, optimizing visual design and improving user convenience. At the same time, by upgrading personalized recommendation algorithms and introducing innovative features such as the "God Light Player," it has brought users a more enjoyable music exploration journey and listening experience. At the community level, it has enriched a variety of interactive scenes, encouraging users to participate more deeply.
Q:How is NetEase Cloud Music progressing in terms of content ecosystem construction?
A:NetEase Cloud Music has built a comprehensive and unique music content matrix by improving its copyright library, supporting independent musicians, and enhancing its ability to produce original music. In 2025, the company will deepen its content strategy by introducing Korean content and enriching its Chinese-language copyright reserves. At the same time, it will continue to upgrade its musician ecosystem and self-made music strategy, with several self-made works such as "Dilemma" receiving widespread acclaim, promoting the development of Chinese-language original music.
Q:What is the future development plan for NetEase Cloud Music?
A:Looking ahead to the future, NetEase Cloud Music will adhere to its long-term sustainable development goal, with user experience as its core focus. On one hand, it is committed to building a unique content ecosystem, launching high-quality original music; on the other hand, it will continue to explore cutting-edge technology, upgrade product functions, and create the ultimate music experience. Through forward-thinking initiatives, NetEase Cloud Music firmly believes it will continue to inject momentum into the platform's long-term development, and make further progress in areas such as content ecosystem, product innovation, brand communication, and commercialization.
Q:In terms of discovering and promoting musicians, what measures has NetEase Cloud Music taken?
A:NetEase Cloud Music focuses on promoting rap and other distinctive genres and regions. It has deeply engaged in the Chengdu New Air Show, showcasing the development of Chengdu rap music through offline themed displays and online Chengdu rap maps. In addition, NetEase Cloud Music has also launched the "2025 Chinese Rap Half-Year Chart", reviewing outstanding Chinese rap works from multiple perspectives in the first half of the year, and is committed to breaking down barriers within the music industry through authoritative selection, and helping musicians break through boundaries.
Q:How does NetEase Cloud Music help musicians expand their commercial resources?
A:NetEase Cloud Music collaborates with platform musicians to create advertising songs for brands, such as Anzi and Jiumei Band creating "Celebrating the Lunar New Year with LeDao Cars," and Hugo Band ZALIVAD com's work used in advertisements or promotional videos for Salomon New Racing Carving, successfully promoting exposure for musicians and expanding commercial resources.
Q:How is NetEase Cloud Music's progress in self-produced music?
A:NetEase Cloud Music's multiple in-house studios focus on creating high-quality original music. Since 2025, they have successfully incubated and promoted many popular songs. On one hand, they specialize in creating unique categories, such as a variety of popular self-produced rap songs like "Dilemma" and "Mo Chou Xiang". On the other hand, they meticulously create high-quality music masterpieces, such as "Good Talk" which has gradually gained widespread recognition, showcasing the enduring charm and value of quality music works.
Q:What efforts has Netease Cloud Music made in terms of storing audio content?
A:NetEase Cloud Music actively expands its audio content reserves to enrich users' all-round auditory experience. In the first half of 2025, podcasts focused on music derivative audio content, such as the podcast "Dear Music Treasure" created in collaboration with radio DJs, and the Music Friends Program, effectively boosted platform activity and music consumption. At the same time, audiobook content has also been enriched and is deeply loved by users.
Q:What are the highlights of progress in product innovation and community aspects?
A:NetEase Cloud Music continues to iterate and optimize its products in terms of innovation, enhancing user engagement and music interactivity. In terms of content discovery, it improves the accuracy of personalized content recommendations by optimizing the recommendation experience and efficiency. In terms of music consumption experience, it continuously upgrades the listening effects, such as introducing immersive lyrics display and halo player styles, simplifying product frameworks and expanding multi-platform product functions to optimize user experience. At the same time, it builds a unique music community to stimulate users' creativity and interactive participation.
Q:How does NetEase Cloud Music advance multi-platform layout and expand user scenarios? In terms of commercialization, what achievements has NetEase Cloud Music made?
A:In the first half of 2025, NetEase Cloud Music deepened its exploration of multi-scene user needs, with the IOT scale steadily increasing and continuous optimization of multi-end experiences. By partnering with automotive brands to enhance coverage on car platforms and improving the functionality of multi-end products, such as launching heart-beating mode and audio vivid sound effects. In addition, the experiences on TV and desktop platforms were also optimized to ensure immersive and diverse music experiences for users in different scenarios.
In the first half of 2025, NetEase Cloud Music's online music revenue increased by 16% year-on-year, while subscription member revenue increased by 15% year-on-year, highlighting the platform's high value to users and the sustainability and potential of its business model. By constantly improving the member content library, optimizing allocation and distribution, and expanding member benefits, more users have been successfully converted into loyal paying customers.
Q:What are some highly praised measures in terms of member benefits for the company?
A:We have launched a series of exclusive benefits for members, including music functions, social functions, and dressing privileges. In terms of music functions, AI assists with singing 2.0 supports one-click MV creation, and the AI magic player allows users to upload photos to generate personalized player backgrounds. In addition, we continuously upgrade exclusive member sound quality and sound effects to provide an excellent listening experience. In terms of social functions, features such as double pet, double music housing analysis, and other functions enhance user interaction and member conversion. At the same time, we have also introduced a series of exclusive member dressing privileges and community dressing, such as co-branded skins, IP skins introduced by IT/IP, original IP skins, avatar ornaments, and personalized member identification, allowing users to show their identity in the community.
Q:What are the company's layout and plans in terms of member cooperation and commercialization?
A:We actively expand external member cooperation. Since early 2025, we have established new membership cooperation with platforms such as iQiyi, Ele.me, Xunlei, and Qingju Bike, aiming to promote content and product development, expand and upgrade member benefits, and achieve steady and enduring growth. At this stage, we focus on expanding our membership base, cultivating users' music consumption habits through high-quality content and excellent experiences. In the long run, this will help to drive continuous growth in subscription member revenue and create more diverse commercial possibilities.
Q:How is the company's revenue situation and performance of various businesses in the first half of the year?
A:In the first half of 2025, the total revenue of the company was 38.3 billion RMB, a decrease of 6% compared to the first half of 2024. Among them, revenue from online music services increased to 29.7 billion RMB, while revenue from social entertainment services and other sources decreased to 8.6 billion RMB. Gross profit decreased from 14.3 billion RMB in the first half of 2024 to 13.39 billion RMB in the first half of 2025, and the gross profit margin increased from 35% to 36.4%. Sales and marketing expenses significantly decreased, and research and development expenses also decreased, resulting in an adjusted operating profit of 9.1 billion RMB, an increase of 35% compared to the first half of 2024.
Q:What is the feedback from users on product iteration and what are the future directions for product upgrades?
A:NetEase Cloud Music's product iteration is ongoing, and user feedback is widely listened to throughout the process. Each iteration undergoes gray testing to ensure optimization before full release. While innovating, past inappropriate features are also optimized to improve the community experience. The Divine Light Mode and Landscape Mode introduced in the first half of this year have received positive feedback from users, and the user experience is constantly being optimized on multiple terminals such as in-car, computer, iPad, and PC. The team actively responds to user feedback on social media every day and makes improvements.
Q:What is the overall layout and strategic planning of the company in the upstream content production and music industry chain?
A:NetEase Cloud Music's primary mission is to provide users with rich and diverse, enjoyable music content. In addition, we have noticed the demand for user participation in offline music activities, and have collaborated with companies such as Ctrip to expand offline fan economics, such as the jointly organized "Singing Journey" event. In terms of original content, we are not only a platform for the development of independent Chinese music artists but also utilize tools such as AI to help more music enthusiasts unleash their creativity. Furthermore, in the first half of this year, we have introduced Japanese music, Li Jian, and other outstanding musicians and copyright holders to the platform.
Q:What is NetEase Cloud Music's strategic positioning and planning for long-term and medium-term audio content? How does management view the long-term monetization potential of the Chinese long audio market?
A:Long audio and music offer different consumption experiences, similar to new storybooks, providing users with narrative content, while music is more like leisurely company. Netease Cloud Music grasps both hands, satisfying the needs of different users, producing a lot of self-made podcast content, encouraging podcast users to share information on topics such as technology and finance. The company recognizes the importance of long audio and music, striving to achieve balanced development in both areas.
Q:How does the company view the balance between growth and profitability, and what are the main components of its future growth strategy?
A:The growth and profit of NetEase Cloud Music will not be in conflict. The platform provides a high-quality audio-visual experience, leading users to naturally choose NetEase Cloud Music. The original high-quality songs prove the users' demand for high-quality content, and the company will continue to strive to enhance the overall user experience.
Q:How does Netease Cloud Music view the effectiveness of community operation and content marketing in attracting new users and increasing user engagement?
A:This year, NetEase Cloud Music has received praise in community operations and content marketing, attracting a large number of new users through a series of activities, and the activity level has also significantly increased. In the future, the company will continue to aggressively expand new users, not only limited to first and second-tier cities, but also plans to promote quality music to third, fourth, and fifth-tier cities, allowing more users to access familiar classic music and the latest excellent music works, achieving diversification and wide coverage of user groups.
Q:Opinions on the issue of raising prices, as well as how to evaluate the ceiling of the average revenue per user in the music industry, and explore the timing and relevant operational measures for the company to consider raising prices.
A:As a commercial company, increasing revenue mainly relies on expanding user base and raising the price for individual users. However, frequent price increases may lead to user dissatisfaction. NetEase Cloud Music is making efforts to expand its user base and provide good services to users, while price increases are a very cautious measure. Despite frequent price hikes in the industry, the company will prioritize the growth of paying users and carefully evaluate and implement price increase strategies at the appropriate time.

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