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Shopify, Inc. (SHOP.US) 2025年第二季度业绩电话会
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会议摘要
Shopify reported $2.7 billion in Q2 2025 revenue, a 31% YoY increase, driven by 20% offline GMV growth and a 101% surge in B2B GMV. The company expanded its international presence with a 42% YoY increase in international GMV, particularly strong in Europe. Shopify's innovation, including AI-driven catalog, Universal Cart, and Checkout Kit, and partnerships with global brands like Starbucks, have solidified its position as a commerce leader. The company's focus on global expansion, product development, and disciplined execution positions it for continued growth.
会议速览
Overview of Shopify's Q2 2025 earnings conference call
This meeting was hosted by senior executives of Shopify, reviewing the company's performance in the second quarter and emphasizing the risks and opportunities in the future outlook. Management discussed adjusted financial metrics and pointed out that these metrics should not replace GAAP standards. The meeting also mentioned the impact of exchange rates, with all amounts being in US dollars. There will be a Q&A session after the meeting.
Continuous growth strategy of Shopify and sharing results of collaborations with global brands.
Looking back over the past 18 months, Shopify has successfully expanded its offline and B2B businesses, achieving significant growth, with international GMV, especially in the European market, accelerating. This quarter, the company's revenue reached $2.7 billion, a year-on-year increase of 31%, with a free cash flow profit margin of 16%. Through continued investment and strategic execution, Shopify has attracted several globally renowned brands including Starbucks, Canada Goose, and Burton Snowboards, showcasing the platform's flexibility and innovative advantages.
Shopify leads the AI-driven era of social commerce: from metaverse shopping to global product catalogs.
Shopify has successfully predicted and led the new trend of e-commerce through its forward-looking technological layout, such as the early integration of social e-commerce on Instagram and YouTube, as well as the recent Roblox metaverse shopping platform. The company has launched Shopify Catalog, providing real-time data on millions of products worldwide, to facilitate seamless integration with AI platforms; the Universal Cart feature allows for unified management of shopping carts across stores, optimizing the shopping experience for consumers. Shopify is building the next generation of AI-driven e-commerce infrastructure to support seamless connection between brands and consumers.
Shopify's innovative AI helps merchants solve challenges and optimize the shopping experience.
Shopify has launched a new upgraded checkout suite that supports theme customization, simplifies payment, tax, and regulatory handling, and provides a seamless shopping experience. Meanwhile, Shopify's AI product Sidekick offers real-time data analysis to help merchants optimize inventory, reduce customer loss, enhance marketing effectiveness, allowing merchants to focus on strategic decision-making.
Shopify accelerates AI innovation and global payment layout, helping merchants easily expand cross-border business.
Shopify has launched an AI store builder that can create an online store in just seconds based on product descriptions, significantly reducing the barriers for merchants to enter the market. At the same time, the company has expanded its payment products to 16 new countries, introduced multi-entity support and USDC stablecoin options, simplifying the operations process for global merchants and enhancing the security and flexibility of cross-border transactions.
Rapid Growth and Future Prospects of Shopify e-commerce Platform and Shop Pay Payment System
In the past 2.5 years, the number of Shop Pay users has doubled, with Q2 transaction volume increasing by 65% to $27 billion, becoming the fast, secure, seamless payment standard. The Shop App has grown by 140% annually, benefiting from high-impact shopping events and AI optimized searches. Shopify is deepening brand partnerships to drive direct-to-consumer shopping patterns. The advertising business is expanding through Shopify Campaigns, providing risk-free advertising solutions. Progress has also been made in the offline business point-to-point sales system.
Shopify's retail and international business are thriving, leading the way in modern business trends.
Shopify's retail and international businesses both performed strongly in Q2, with the retail business helping merchants achieve online and offline integration through optimizing the POS system and launching new features, while the international business drove GMV growth in Europe and other regions by expanding product coverage and providing cross-border payment solutions, showcasing the effectiveness of the globalization strategy.
"Shopify expands high-end brand collaborations to create a diversified market layout."
The conversation emphasized that Shopify has established partnerships with multiple high-end brands, including Starbucks, skincare brands under Unilever, high-end home appliance manufacturers, fitness nutrition brands, and leading global drilling service companies, showcasing its extensive influence across various industries. These partnerships not only demonstrate the scalability, speed, and flexibility of the Shopify platform but also highlight its adaptability in different markets and industries, laying a solid foundation for future business development. By continuously optimizing products and services, Shopify is committed to helping all types of merchants achieve growth while driving the long-term development of its own business.
Financial results for Q2 and bright spots in global market growth.
The report emphasizes the significant growth in GMV and revenue in Q2, especially in the US market, where all major verticals and merchant groups saw growth. In the European region, especially in the European market, merchant GMV growth exceeded the overall average level of the e-commerce market, demonstrating the effectiveness of product expansion and localization strategies. The platform supports a wide range of merchants, with GMV accelerating for merchants of various sizes. In addition, the expansion of product lines, including offline and capital tax areas, is gradually becoming a growth point, showing great potential.
Shopify's Q2 performance shows strong growth: GMV and revenue from multiple regions significantly increased.
In the second quarter, Shopify's global gross merchandise volume (GMV) reached $88 billion, an increase of 31% year-over-year, driven mainly by strong performances in the North American and European markets. GMV in North America grew by 49% and in Europe by 42%, both on a constant currency basis. The growth in sales of new large retail businesses and existing merchants drove a 29% increase in offline transactions. Revenue exceeded expectations due to the growth in GMV and increased penetration of Shopify Payments. Despite lower payment penetration rates in the European market, it is expected that this impact will weaken in the future as payment services are rolled out in more countries. Subscription revenue growth was driven by an increase in high-tier plan subscriptions and platform fee increases, although the year-over-year growth rate slightly declined due to policy adjustments extending trial periods. Overall gross profit increased by 32%, despite a slight decrease in gross profit margin for subscription solutions, the overall gross profit margin remained at a high level. Operating expenses as a percentage of revenue decreased, indicating that the company has maintained operational efficiency while supporting revenue growth. The capital business continued to expand, including the launch of loan products in Germany and the Netherlands, providing merchants with more financing options.
E-commerce platform GMV steadily grows, focusing on long-term investment and cash flow management.
E-commerce giants demonstrated strong merchant GMV performance in the second quarter, especially accelerating growth in the US market, while cross-border GMV maintained a stable proportion. Faced with global inflation, merchants have generally raised prices, but overall transaction volume has not been significantly affected. The company expects revenue to maintain high growth in the third quarter, primarily due to the continued expansion of merchant solutions. In addition, the company emphasized the importance of maintaining focus on free cash flow, ensuring positive free cash flow for multiple consecutive quarters even as marketing and research and development investments are increased, demonstrating long-term growth potential and financial stability.
There are no obvious signs of advance demand, and business performance is stable.
The discussion in the dialogue focused on whether demand had increased due to tariffs, but no significant advance phenomenon was observed. Performance remains stable, with no noticeable changes in cross-border activities and buyer behavior. The business is performing strongly in Europe, North America, and across all product lines, and overall operational conditions are good.
Translation: Growth and Future Opportunities in the International Market: In-depth Analysis of Products and Market Strategies
Discussions were held on the strong growth of the international market, emphasizing the importance of product optimization and market expansion strategies. It was pointed out that despite performing well in English-speaking countries, there is still enormous potential in international markets, especially in Europe and the Asia-Pacific region. Mention was made of expanding payment, multi-currency support, and capital services, as well as measures to improve market adaptability through partnerships and localized teams. In the future, there will be a continued focus on deepening the layout of international markets and product innovation to achieve sustainable growth.
Explore Shopify's long-term growth algorithm and future prospects.
The conversation focused on Shopify's long-term growth algorithm, emphasizing the accelerated growth brought about by past investments, especially in acquiring international merchants and expanding into new areas. It discussed emerging growth points such as large enterprises, B2B, and peer-to-peer sales, as well as the contributions of product innovations such as tax management and market expansion to growth. Both parties agreed that Shopify is in an optimal state with continuous growth potential and will maintain its growth momentum through various efforts in the future.
电商平台与AI技术融合:Universal Cart与Check-out Kit助力商家拓展市场
The conversation focuses on how e-commerce platforms can optimize product search and classification by introducing innovative tools such as Universal Cart and Check-out Kit, using large-scale language models to enhance the shopping experience for consumers. These tools not only simplify multi-store shopping cart management, but also embed merchant settlement processes directly into the conversation, enhancing personalized services. For businesses, this means that products and brands can reach consumers more widely, and platforms, with their strong technical capabilities and abundant brand resources, are becoming favored partners for various AI companies. Currently, many companies, including Microsoft, have started using these tools, indicating their leading position in the market.
Explore Shopify product innovation and pricing strategies.
Discussed how Shopify is using product innovation to improve merchant performance, exploring modular services such as checkpoints or Shop Pay with independent pricing, and how to attract more merchants to use some or all of its services, emphasizing the positive correlation between merchant success and company revenue.
Shopify partners with an AI company to expand into new frontiers in e-commerce.
The conversation discussed exploring new e-commerce opportunities through collaboration with AI companies, including AI-driven shopping experiences. It emphasized Shopify's commitment to partnering with AI companies to ensure merchants are at the forefront in the field of AI e-commerce. It mentioned integration strategies with social platforms, video platforms, and music platforms, indicating a positive attitude towards emerging e-commerce channels.
Shopify expands into new industries: innovative applications in B2B fields such as industrial and automotive sectors.
Discussed how Shopify can attract large enterprise customers in industries such as mining, automotive, etc., and help these traditional industries transform through modern e-commerce technology. This not only expands Shopify's market scope, but also brings stability and stronger market competitiveness.
Translation: Performance marketing investment and effectiveness: optimization of growth models and adjustment of market strategies
Discussed the growth of performance marketing investment, emphasizing the importance of model optimization and market strategy adjustments. It pointed out that the growth of GMV and merchant base confirmed the marketing effectiveness, while mentioning the wide support strategy across markets, products, and geographical regions, as well as confidence in continuous improvement of the marketing model.
Exploring the success factors of enterprise-level markets and adjusting channel strategies.
The conversation discussed the key factors for success in the enterprise market, including product value, cost-effectiveness, and continuous innovation. It was particularly mentioned that Shopify attracts large retailers by providing future-oriented solutions, and the role of system integrators in driving business growth. In addition, the increased conversion of Shopify Pay and its excellent platform ecosystem are also important reasons for attracting brands. Adjusting channel strategies and collaborating with system integrators are seen as key drivers for market expansion.
The application and challenges of AI assistance in the field of e-commerce.
Discussed the application trends of AI assistance in the field of e-commerce, as well as the limiting factors in current business applications. Emphasized the importance of being prepared for AI trends to ensure that Shopify and its merchants are in a favorable position. Mentioned the accelerated development of product innovation and partnerships, showcasing an optimistic attitude towards the future and a determination to continue investing.
要点回答
Q:What are the recent performance achievements of Shopify mentioned in the call?
A:Recent performance achievements include a 20% year-over-year growth in offline GMB, a 101% year-over-year growth in B2B GMB, and the addition of major brands to the platform through a unified commerce offering. Financially, Shopify delivered $2.7 billion in revenue, up 31% year over year, with a free cash flow margin of 16%. Internationally, GMV grew 42% year over year, primarily due to strong performance in Europe. Geographically, Shopify committed to expanding its reach, especially in Europe, and succeeded in growing international GMV significantly.
Q:What is the significance of the consistency mentioned in the call and how does it relate to Shopify's approach to business?
A:The significance of consistency in the call is that it underpins Shopify's approach to business and is critical for building a generational company. The call highlights that Shopify consistently delivers on its commitments, demonstrated by the call's focus on the company's ability to execute its strategy well and generate durable growth. This consistency is seen in the company's strategy of always being at the forefront of commerce trends, such as social commerce and the metaverse, and in the flexibility of its platform, which allows it to adapt to new trends and technologies.
Q:What new commerce trends is Shopify ahead of and how does it prepare merchants for these changes?
A:Shopify is ahead of trends in social commerce, having integrated early with platforms like Instagram and YouTube. It anticipated the rise of commerce in culture and the metaverse by building integrations for platforms like Spotify and Roblox. Additionally, Shopify is prepared for the shift to AI-driven commerce, where consumers have conversations with agents to find products. The company's strategy is to make it easy for AI platforms to bring shopping to their agents, from discovery to checkout, supported by a robust suite of products that enhance the merchant experience.
Q:What new features and improvements have been introduced by Shopify in Q2 to aid merchants and consumers?
A:In Q2, Shopify introduced several new features to aid both merchants and consumers. These include the 'Shopify Catalog', which provides AI partners and shopping apps with real-time access to millions of products, and 'Universal Cart', which allows items from multiple stores to be tracked and purchased in one location. Additionally, an improved 'Checkout Kit' was launched, which is already used by Microsoft Copilot and allows for seamless integration with AI platforms. Other improvements include the ability to theme the Checkout Kit to match partners' applications' look and feel, as well as handling of payments, taxes, and regulations to simplify the buying process for consumers.
Q:What insights does Sidekick provide to merchants and how does it help them with their business challenges?
A:Sidekick, Shopify's AI data analysis tool, provides merchants with actionable insights to address their toughest business challenges. It can help optimize inventory to avoid sellouts and boost cash flow, investigate reasons behind customer churn, compare results from past campaigns, and suggest improvements for future ones. Merchants can quickly get clarity on the performance of their business, identify issues, and focus on strategic decisions without the need for manual data analysis or complex spreadsheets.
Q:What is the new USDC stablecoin option introduced by Shopify and how does it benefit merchants and buyers?
A:The new USDC stablecoin option introduced by Shopify benefits merchants and buyers by providing a choice and security for national payments. It partners with Coinbase to bring core commerce features like authorized capture, void, and refunds to crypto payments. This makes smart payments safe and flexible, especially for national transactions. Merchants can accept USDC without dealing with new crypto friction, as smart contracts and blockchain ensure that stablecoin payments work similarly to local currency transactions.
Q:What are the growth numbers for Shop Pay in Q2 and what does this signify?
A:In Q2, Shop Pay's revenue increased by 65% to $27 billion, indicating significant growth and adoption by consumers and merchants, with millions of transactions facilitated by this platform.
Q:How has the Shop app been performing in terms of user growth and engagement?
A:The Shop app experienced 140% year-over-year growth in native GMV, with impactful shopping events like Shop Week contributing to sales more than doubling compared to the previous year's event. The app's user experience and AI-powered enhancements have increased engagement and conversion.
Q:What is Shopify's strategic focus in terms of advertising for merchants?
A:Shopify is expanding its advertising capabilities to help merchants reach buyers, with risk-free advertising across platforms including Shop, online stores, Meta, and Google. This strategy is showing promising results, with brands experiencing real impacts from these initiatives.
Q:How is Shopify Point of Sale performing and what new features have been added to support in-store staff?
A:Q2 was another strong quarter for Shopify Point of Sale with a 29% increase in offline GMV. A newly redesigned version of the Point of Sale system has been launched to improve in-store staff experience with faster checkouts and simpler operations, enhancing the connection between in-store and online retail.
Q:Which notable brand has recently switched to Shopify, and why is this significant?
A:The iconic brand G-Step is moving to Shopify to power both its online business and about 50 physical stores in six countries. This win is significant as it represents the trust of leading brands in Shopify's ability to deliver on modern commerce requirements.
Q:How is Shopify contributing to the growth of its international business and which regions are leading this growth?
A:The international business is a key driver of growth for Shopify, with regions like Europe contributing strongly to the company's Q2 results. Q2 saw strong GMV growth from both new and existing merchants across Europe. Additionally, new offerings like Shopify Capital in Germany and the Netherlands and Shop Pay installments in Canada have expanded access to growth funding and flexible payment options, contributing to the overall success.
Q:What recent upmarket strategy successes has Shopify achieved and what does this imply about the platform?
A:Shopify's upmarket strategy has been successful, signing deals with major brands across various industries, including non-traditional sectors like mining drilling services. This diverse range of brands choosing Shopify indicates the platform's scalability, speed, flexibility, and tools for growth, making Shopify resilient and fuelling its diverse and expanding addressable market.
Q:What does the Shopify Playbook represent for the company and its merchants?
A:The Shopify Playbook signifies the company's commitment to helping every kind of merchant win by building a durable business model. This strategy ensures that when merchants succeed, so does Shopify, and that the company remains focused on the future of commerce.
Q:What categories have shown strong growth for Shopify in Q2?
A:In Q2, Shopify experienced strong growth across a diverse set of categories including apparel and accessories, health and beauty, home and garden, food and beverage, as well as rapid growth in emerging segments such as pet supplies, furniture, and arts and entertainment.
Q:What factors contributed to the revenue growth in Q2?
A:Revenue growth in Q2 was attributed to exceptional GMV (Gross Merchandise Volume) growth across geographies, an increase in the penetration of Shopify payments, continued merchant adoption of payments worldwide, strong performance by those merchants, expanded partnerships with PayPal and Klarna, and availability of payments in more countries. These factors were partially offset by a larger share of GMV in Europe, which has a lower gross payments volume penetration compared to North America.
Q:How did the revenue growth translate into profit performance?
A:Gross profit grew, coming in ahead of expectations, driven by outperformance in revenue and a lower impact from certain partnerships carrying high gross margins. Gross profit for merchant solutions grew 32% with a gross margin of 37.9%, compared to 39.1% in Q2 of the previous year. However, there was a decrease in gross profit margin for subscription solutions, which grew slightly less than the revenue growth for subscription solutions due to higher hosting costs and the impact of changing paid trial lengths.
Q:What were the changes in operating expenses and how did they affect profitability?
A:Operating expenses were $1 billion for the quarter, or 38% of revenue, a decrease from 39% in Q2 of the previous year. The disciplined approach to headcount and a return-based strategy contributed to strong operating leverage. The year-over-year increase in transaction losses was mainly due to higher volumes in the payments and capital businesses. Despite these expenses, operating income was positive at 2 million, and free cash flow was $422 million or 16% of revenue, indicating balanced growth and profitability.
Q:How is Shopify anticipating the third quarter's performance?
A:For the third quarter, Shopify expects revenue growth in the mid to high teens year over year, driven by continued growth in merchant solutions and stability across the merchant base. They anticipate some foreign exchange tailwinds similar to Q2, and gross profit dollars to grow in the low double digits trailing revenue growth. The company also projects year-over-year increases in operating expenses due to planned marketing spend, compensation for a higher number of higher-paying roles, and increased losses from expected volume growth in payments and capital. Stock-based compensation for the quarter is expected to be $130 million. Free cash flow is projected to be in the mid to high teens, demonstrating a focus on growth rather than near-term margin.
Q:What is the impact of potential pull forward in consumer demand due to anticipated pricing changes?
A:The company has not seen any real pull forward of demand in anticipation of pricing changes due to tariffs. The consistency of performance and the strength of the business as seen in Q2 and July are indicative of ongoing demand rather than a提前的消费行为.
Q:How is the business performing internationally and what are the plans for future expansion?
A:The business is performing very well internationally with strong results across Europe, North America, and all GMB bands. There is still potential for future expansion, particularly in terms of product rollout and continuing to improve the go-to-market engine and partnerships.
Q:What are the latest updates on expanding merchant solutions internationally?
A:The company has expanded Shopify Payments to new countries, introduced multi-currency support in 20 countries, and expanded capital to Germany and the Netherlands. They continue to make good progress in international expansion, which is reflected in the strong year-over-year growth of International GMB.
Q:What is the company's approach to forecasting and how do they view long-term growth?
A:The company views long-term growth as a result of past investments, consistent performance, and the acceleration of merchant acquisition, particularly in international markets. They see opportunities for growth through new areas like large enterprise and B2B point of sale, as well as expansion in the subscription value and tax management services. The company believes in the durability of growth and the potential to sustain it over time.
Q:What is the strategy behind the new products and how do they contribute to growth?
A:The strategy includes introducing new products that enhance the shopping experience, such as those related to large language models, as well as improving existing areas like tax and B2B. These contribute to growth by creating more durable avenues for the company, including expanding the target market and adding value to subscriptions.
Q:What are the new offerings that help with the integration of shopping into AI conversations?
A:New offerings that facilitate shopping within AI conversations include a catalog that helps agents search and surface customer wants, Universal cart which aggregates items from multiple stores, and Check out Kit which allows merchants to embed their checkout within the conversation. These products use specialized large language models to categorize, enrich, and standardize product data.
Q:How does the company plan to ensure personalized shopping experiences for consumers and easy integration for partners?
A:The company aims to ensure that consumers receive personalized conversational shopping experiences and make it easy for partners to integrate by providing native shopping integration in every AI conversation. Merchants benefit from their products and brands being visible across various AI platforms, giving them an unfair advantage by being where consumers spend their time.
Q:What is the business model that Shopify is built on and how does it plan to incorporate different product enhancements?
A:Shopify's business model is built on the success of its merchants. The company aims to facilitate a modular approach to product enhancements through the introduction of commerce components, allowing merchants to select different products like checkout or Shop Pay in a very modular fashion.
Q:What is the significance of AI for both discovery and shopping, and how is Shopify preparing for this shift?
A:AI is seen as significant for discovery and shopping as it aligns with consumer preferences and provides merchants with an opportunity to thrive where customers are. Shopify is preparing for this shift by integrating with AI companies and embedding commerce in areas like social media, video, and culture and music platforms.
Q:What are the potential new use cases for Shopify in industries like mining and airline services?
A:Shopify is exploring opportunities to serve new verticals such as mining and airline services, which are historically not related to e-commerce but are now adopting it. This expansion not only increases the types of merchants that can use Shopify but also allows existing merchants in these industries to modernize their commerce technology.
Q:What is the impact of AI on performance marketing and the GMV, and how is Shopify managing its marketing expenses?
A:The performance marketing is ramping up in the third quarter, driven by the merchant base's strength and revenue growth. Updates to performance marketing strategies and improved internal data analysis have enhanced model efficiency, leading to an increase in marketing expenses. The company is investing in specific products to support growth without a massive increase in marketing spend.
Q:What is driving the success in the enterprise segment and how is Shopify's go-to-market strategy?
A:The success in the enterprise segment is attributed to the value that Shopify provides, the innovation in the product, and the large merchant ecosystem. Shopify's go-to-market strategy includes leveraging relationships with large brands, the power of its platform, and the velocity of product innovation to attract major brands to its platform.
Q:How is Shopify preparing for potential shifts in traffic towards AI assistance for merchants?
A:Shopify is preparing for potential shifts in traffic towards AI assistance by positioning itself as a strategic partner for AI companies. The company is working on ensuring that Shopify and its merchants are at the forefront of innovative developments related to AI commerce.
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