新氧科技 (SY.US) 2026年第一季度业绩电话
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会议摘要
so Young, a leading Chinese medical aesthetics company, reported a 46% year-over-year revenue increase in Q1 2026, reaching 433 million RMB. The growth is attributed to an 186% rise in aesthetic center business revenue, expansion of clinic network to 59 centers, and strategic initiatives including a medical research center and product innovation. Despite a net loss of 49.2 million RMB, the company's cash reserves stand at 880 million RMB, supporting its focus on enhancing medical delivery, operational efficiency, and service quality for sustained growth.
会议速览
In the first quarter of 2026, China's medical and beauty industry continued to deepen, with head institutions achieving high-quality growth through large-scale operational capabilities and standardized delivery systems. The company's total revenue reached 0.433 billion yuan, up 46% year-on-year, of which chain business revenue was 0.282 billion yuan, up 186 percent year-on-year. Focus on promoting the chain business and economies of scale two-wheel drive strategy, achieved significant performance.
Faith Youth Clinic continues to lead the green medical beauty chain market, the number of stores and service visits increased significantly, the core member re-purchase rate is high, through deepening IP cooperation and optimization of operation strategy, single-store model and financial model has been significantly improved, the future will focus on expanding the size of first-tier city stores.
By expanding the team of full-time doctors, strengthening the professional capacity and digital construction of doctors, Faith Medical continues to improve medical delivery capabilities and service quality. In the first quarter, the medical training center and command and control center were officially completed, focusing on medical research and development, training and operation monitoring to ensure medical safety and user satisfaction. In the future, with the help of brand strength and scale advantages, we will attract more excellent doctors to join, consolidate word-of-mouth and brand potential energy, and form a positive cycle that drives sustainable business growth.
Through strategic cooperation with upstream enterprises such as Jinguo Biology, we have deepened the supply chain layout, launched a variety of innovative products, including miracle collagen series and thick skin collagen products, strengthened the green label product system, and realized resource complementarity and value creation. In the first quarter, the revenue share of large single products increased to 41%, demonstrating the role of supply chain coordination and product innovation in promoting business growth.
As the medical and beauty industry enters the stage of high-quality, inclusive development, enterprises with standardized medical delivery capabilities and large-scale operational efficiency will occupy a favorable position. With the ability of the complete industrial chain, the head enterprise promotes the chain strategy, optimizes the operation and financial indicators, and creates long-term value for users and shareholders. Financial data show that total revenue increased by 45.6 in the first quarter, of which revenue from aesthetic treatment services increased significantly and gross margin increased. Other businesses such as information and appointment services and sales of medical products also increased or decreased to varying degrees. Overall, companies are steadily driving business expansion and profitability.
The dialogue discussed the development status of China's medical and beauty industry in depth, and pointed out that despite the slowdown in the growth rate of the market, the light medical and beauty market accounted for nearly 80%, showing strong growth potential. Changes in consumer habits drive structural transformation within the industry, emphasizing the need for standardized, convenient and affordable services. Looking to the future, it is expected that the market size will exceed 600 billion in 2030, standardized services will become the key to industry expansion, and chain institutions are expected to become the new darling of the market.
Focusing on the consumption potential of high-value users in the membership system, the dialogue discussed strategies to enhance the life cycle value of users through differentiated rights, personalized services and selected SKUs, as well as to expand the supply of medium and high-end products and implement joint treatment programs to increase the unit price of customers. In addition, it also mentioned the significant effect of existing explosive products and new products such as kinetic energy series and collagen products in driving users to re-consume and increase the unit price of customers, and looked forward to the market potential of large single products in the future.
The dialogue discussed in depth how the company attracts and reserves high-quality doctors through a strict selection and training system, as well as long-term binding of professionals through a multi-level incentive mechanism, including performance commissions, growth path design and employee option incentives, aimed at continuously improving medical delivery capabilities and team belonging.
It is discussed to promote the innovation of traditional diagnosis and treatment system through the upgrading of diagnosis and treatment system and the doctor's first diagnosis and treatment policy, including the standardization of skin type, the recommendation of AI auxiliary diagnosis and treatment scheme, and the intervention of doctors in the initial consultation, adjusting the role of consultants to provide support for doctors, so as to improve the standardization of diagnosis, automation level and store operation efficiency, and enhance user trust and conversion rate.
要点回答
Q:What are the main highlights of So Young's first quarter 2026 earnings conference call?
A:The main highlights of So Young's first quarter 2026 earnings conference call include the company's robust financial performance, with total revenue reaching 4.33 billion RMB and a significant increase of approximately 46% year over year. Notably, the revenue from the aesthetic center business saw a substantial growth of about 186% year over year, reaching 2.82 billion RMB. The company's strong performance is attributed to the robust growth of its chain business.
Q:What is the significance of the规模化运营能力和 standardized delivery体系 in the context of the So Young's performance?
A:For So Young, the规模化运营能力和 standardized delivery体系 are crucial in providing a competitive edge and driving high-quality growth. These capabilities have become key factors in the company's strategy to maintain a leadership position in the increasingly competitive medical aesthetic industry.
Q:How has the performance of So Young's flagship clinic, Faith Youth Clinic, been?
A:So Young's flagship clinic, Faith Youth Clinic, has been leading the Chinese youthful medical美容 (Qian医美) market, with top rankings in terms of门店数量, service volume, and user base. The clinic has demonstrated strong operational efficiency and profitability, continuing to expand its market position and customer base.
Q:What were the key operational achievements of Faith Youth Clinic as of the latest quarter?
A:Key operational achievements of Faith Youth Clinic include its expansion into 17 cities with a total of 59 clinics, a net addition of 10 clinics since the end of 2025. In the service volume aspect, the clinic reported a significant increase of over 172% in chain service核销人次 to 148,000, with the number of treatment points exceeding 325,000, up 164%. The active user base has risen to more than 210,000, with the proportion of level three and above core members reaching over 63,000, showcasing a high quarterly repurchase rate and significant user lifetime value.
Q:How is So Young implementing strategies to enhance brand awareness and user conversion?
A:So Young is implementing several strategies to enhance brand awareness and user conversion, including deepening platform collaborations, efficiently generating content, and increasing new customer acquisition. The company is also expanding its partnerships with renowned intellectual properties (IPs) for campaigns, such as the national-scale Disney联名快闪活动 for the奇迹胶原系列产品. Prominent celebrities like范冰冰 and 都为品牌进行产品代言,以 attract大量潜在用户 and improve brand visibility.
Q:What measures are being taken to optimize the company's store model and improve financial performance?
A:To optimize the company's store model and improve financial performance, So Young is continuously refining its approach to improve single店模型, operational efficiency, and profitability. This includes a focus on new店爬坡周期的缩短、产品和获客策略的优化, and achieving profitability for 41 stores in the first quarter, alongside positive operating cash flow for 48 stores. The company has also increased its毛利率 to 27%, evidencing a strengthening of overall operating efficiency.
Q:What are the company's plans for expanding its presence and improving operational efficiency?
A:The company's plans for 2026 entail a continued focus on major一线城市 to increase the number of stores and enhance service accessibility. With the gradual release of scale efficiency and improved new store performance, combined with ongoing operational optimization, the company expects to further increase single店收入规模, leading to a significant improvement in the financial model of the chain.
Q:How is So Young investing in its medical delivery capabilities and reputation?
A:So Young is making substantial investments in its professional medical delivery capabilities and reputation. It is focusing on bolstering the quality of medical delivery through initiatives that enhance the physician team, diagnosis and treatment quality, and service experience. As of March 2026, the company's full-time doctor team had expanded to approximately 230 members, a growth of 9% from the end of 2025, maintaining its industry leadership position.
Q:What are the key facilities we completed in the first quarter, and what are their main areas of focus?
A:In the first quarter, we officially opened the Faith Tianjin Clinic Medical Training Center and the National Command and Control Center Research and Development Center, which focus on medical research and development and training. Among them, the medical training center is equipped with a variety of laboratories, including photoelectric laboratories, economic laboratories, in vitro laboratories and testing laboratories, which can systematically evaluate all products and equipment on the market to ensure that we can test product safety, effectiveness and rationality based on clinical effects. At the same time, Xinyang medical research and development team on this basis to develop products and form a standardized SOP. The medical training center has also been put into use. All doctors who join the faith spiritual clinic need to receive closed and systematic technical improvement training here, and pass the examination and certification before they can officially take up their posts.
Q:What role does the command and control center play in chain operations?
A:The command and control center is the brain of chain operation, in which the safety compliance office realizes the safety compliance remote monitoring, offline alarm and emergency linkage of Xinyang headquarters to the first-line stores through closed-loop management, supports the headquarters to intervene and respond in real time, and ensures medical safety. In addition, the User Experience Office is responsible for user satisfaction design, service design and customer complaint collection to ensure that the headquarters can quickly understand the user's suggestions and opinions and deal with them in a timely manner, thus effectively improving the overall medical service process. The Operations Office is responsible for tracking the operating data of stores nationwide to ensure the good operation of all stores.
Q:In terms of supply chain, what strategies have we adopted to improve service quality and user experience?
A:We are committed to building a diversified supply chain system, continuously improving the supply chain layout, and achieving a win-win situation through multi-dimensional and in-depth cooperation with upstream enterprises to help the healthy and prosperous development of the light medical and beauty industry. In April, we reached a strategic cooperation with Jinguo Biology. Through joint development and two-way empowerment, we will give full play to our respective advantages and achieve resource complementarity and value creation. Based on this cooperation, we have obtained the exclusive right to supply the cool pack, a new product of Jingbo Biology, and launched a miracle collagen series to provide users with a full-scene anti-aging solution for head and face recombinant collagen. The new collagen product released this time is the 20th green standard product of faith. With the introduction of this series, the green standard product system has been further improved. At the same time, we have continuously optimized the products in combination with user feedback, and improved the supply chain efficiency through direct upstream connection and reverse customization to meet the needs of users. In addition, we also timely launched to solve the problem of spring skin sensitive products, and released a new upgrade of cherry blossom water light 2.0 and other products, enrich the product supply. The deep strategic synergy at the supply chain end and the accelerated landing of its own products continued to release growth momentum, with the contribution of large single-item revenue further increasing to 41% in the first quarter.
Q:For the future, what is the company's positioning and development plan in the development of the medical and aesthetic industry?
A:As the medical and beauty industry enters a new stage of high-quality and inclusive development, enterprises with standardized medical delivery capabilities, large-scale operational efficiency and strong supply chain advantages will occupy a favorable position in the industry, and the head effect will be more significant. With the ability to build a complete industrial chain for many years, we have established a unique competitive advantage. In the future, we will firmly promote the thousand store chain strategy, while maintaining a reasonable pace of expansion, continue to optimize operational and financial indicators, create long-term value for users and shareholders, and inject momentum into the sustainable development of the industry.
Q:What are the recent developments and performance of the aesthetic treatment service segment?
A:The revenue from aesthetic treatment services increased to RMB 282.4 million, up 185.8 percent year over year and at the high end of guidance. This segment accounted for over 65% of the total revenue during the quarter, with a gross margin expansion year over year and quarter over quarter. The core growth driver gained traction in both revenue and profitability as the company executed its strategy focused on scale and efficiency.
Q:How has the company's expansion strategy contributed to the revenue growth?
A:The company's strategy of focusing on scale and efficiency has led to significant revenue growth. As of March 31st, they operated 54 solo locations across 16 major cities, adding 5 centers during the quarter. The revenue growth is attributed to the performance of these centers, with face centers contributing to substantial revenue, and the average revenue percentage for ramp-up and growth centers showing significant year-over-year and quarter-over-quarter improvements.
Q:What is the profitability status of the company's centers?
A:Profitability improved as forty-one centers were profitable and forty-eight centers generated positive operating cash flow during the quarter. This represents a net addition of nine centers from the last quarter, validating the company's efforts in operational efficiency and revenue growth.
Q:What factors influenced the revenue and profitability in the information and reservation services segment?
A:Revenue in the information and reservation services segment was down 30% year over year at RMB 8.3 million, primarily due to an increase in the number of medical services providers subscribing to the company's information services. Sales of medical products and maintenance service revenues increased 2.8% year over year to RMB 57.1 million, driven by an increase in order volume for pharmaceutical products. The decrease in other service revenues to RMB 12.9 million, down 39.3% year over year, was attributed to lower insurance broker revenue.
Q:What are the financial details and the impact of cost control measures?
A:Financially, net revenue was RMB 251 million, up 65.8% year over year. Cost of aesthetic treatment service increased 156.4% year over year to RMB 205.8 million, while the cost of information and reservation service was RMB 4.6 million, up 72.5% year over year. Costs were managed effectively, with total operating expenses growing at a slower pace than total revenue, and sales and marketing expenses increasing 33.7% year over year due to higher branding and user acquisition spending.
Q:What is the company's outlook for the second quarter and the remainder of the year?
A:The company continues to be confident in the branded research center business, projecting executive treatment service revenues between RMB 307 million and RMB 317 million, indicating year-over-year growth of 112.6% to 119.5%. For the full year 2026, the company is advancing key initiatives in supply chain optimization, medical delivery systems, and operational efficiency to further strengthen their leadership position and drive sustainable growth.






