知乎(02390.HK,ZH.US)2025年第一季度业绩电话会
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会议摘要
In Q1 2025, Jeho Inc. reported a decline in total revenue to RMB 729.7 million, with a focus on revenue quality and mix. Non-GAAP net income was positive, and the gross margin expanded to 61.8%. The company prioritized AI integration, community engagement improvements, and a strategic transformation in marketing services, aiming for sustainable commercialization and enhanced user experience.
会议速览

Joho Inc reports significant improvement in profitability, achieving a non-GAAP net profit for the first time in Q1, attributed to enhanced operating strategy and AI integration. The company highlights increased user engagement, core user retention, and content quality. AI applications, particularly the new contributor attribution feature, are emphasized as a priority for growth and community enhancement.

In the first quarter of 2025, the cotton sector experienced growth in consumption and creation, alongside a strengthened sense of community. Key user metrics showed increased engagement, with average daily user time spanning nearly 38 minutes, up 17.6% year over year. The platform witnessed a 46% annual increase in professional content, deepening user trust and driving more interactive exchanges.

Zhihu experiences significant growth in high-quality content creation and AI integration, ranking highly in search engines and cited frequently by AI models. The platform sees a 20% increase in verified expert creators, discussing topics from AI foundational technologies to startup journeys. User engagement surges, with a 37% increase in monthly active users, particularly in technology, finance, workplace, and health sectors. Upcoming updates include a public knowledge base to enhance scalability and value delivery by professional content creators.

In Q1 2025, Zhihu reported a total revenue of RMB 729.7 million, with a sequential decline in revenue from marketing services attributed to the adoption of a trustworthy content model. Despite this, the company saw an increase in the average number of paying members to 14.2 million, driven by premium short-form paid content and new educational opportunities. Zhihu is leveraging its AI capabilities to upgrade marketing products and explore new AI application scenarios with brand partners, positioning itself as a key node in the AI search value chain.

Upon release, an original audio drama gains significant popularity, enhancing the platform's content diversity. Meanwhile, a strategic transformation in vocational training focuses on integrating high-quality content with social interactions, aiming to empower professional creators. This approach is expected to improve operational efficiency and profitability, positioning the platform for sustainable leadership in the next generation of intelligent content platforms by leveraging AI, trusted creator networks, and high-quality content.

The company reported non-GAAP profitability and an expansion in gross margin in Q1 2025, with total revenue at RMB 729.7 million. Marketing services revenue decreased due to optimized service offerings, while payment machine branding revenue and vocal training revenue also saw declines amid strategic refinements. Gross profit increased to RMB 445.1 million with a significant expansion in gross margin. Operating expenses declined by 34.4% year-over-year, driven by improved cost management and technological innovation. The company remained profitable on a non-GAAP basis and announced share repurchase programs, focusing on sustainable growth and profitability.

Management discusses the strategic AI plans, emphasizing the rise of intelligent selling of AI models over the next two years. The focus centers on trustworthy content and an expert network, summarized in a formula that leads to scalable growth.

In a community utilizing Juda as an AI interface, the focus lies on leveraging user feedback for continuous improvement rather than rushing cookie-cutter features. Recognizing the rapid advancement in foundation models' intelligence, the strategy avoids unnecessary customization, emphasizing lasting value for users over mere model capability showcases. As of May 29, 2025, the approach is yielding insights into effective engagement and feature relevance.

The focus is on integrating more experts into the system through an expert network, emphasizing contributor attribution and traceability. Additionally, plans include aggregating high-quality content, launching public knowledge bases, and providing reliable support particularly for students during the College entrance examination season in China. The evolution aims to extend beyond content to new stages with the development of agent-based technologies.

A question is posed regarding the involvement and dynamics of users within a specific community, seeking insights on user interaction and utilization.

The focus has shifted to enhancing the ecosystem's quality, marked by stable community user scale and improved user health metrics. The 11th Zhu Youth Knowledge Conference received positive feedback, highlighting incremental changes leading to significant breakthroughs. Professional creators under various programs saw substantial growth, expanding their influence with increased interactions. New features like upgraded columns and ideas support long and short-form content, driving rapid growth in content creation and user engagement.

The focus for 2025 is on business model optimization, aligning the community ecosystem with commercial operations, and enhancing brand value and pricing power for sustainable growth. Despite a year-over-year revenue decline in Q1, each business segment is entering a new phase of growth involving evolved monetization models.

Facing low-quality service and declining content consumption, the company is optimizing its marketing strategies and product updates, leveraging AI for new opportunities. It's diversifying premium content, enhancing competitive edge, and shifting vocational training to a more engaging, knowledge-sharing model, while maintaining disciplined investments in AI-driven initiatives.

Amid ecosystem upgrades and AI advancements, the focus is on operational refinement and granular measurement execution to surpass initial financial expectations for the year.

On May 29, 2025, participants are guided on how to ask questions during an event: they must press star 11 on their phones and wait to be called upon.

Management discusses improved quarterly performance and announces a 2025 buyback plan, authorized to repurchase up to 10% of issued and outstanding shares, expressing confidence in the company's long-term success.
要点回答
Q:What are the key financial results for the first quarter of 2025?
A:In the first quarter of 2025, the company reported a non GAAP net income of RMB 6.9 million, significantly exceeding market expectations, compared to an adjusted net loss of RMB 135.7 million in the same period last year.
Q:How is the integration of AI contributing to the company's success?
A:The company's focus on AI integration has helped to increase operating leverage, resulting in a first quarter non GAAP net profit. The AI integration also supports the deepening of discussions within various professional fields on the platform, enhancing the influence of expert contributors and reducing AI hallucination in specialized domains.
Q:What new feature was launched in the first quarter to integrate AI with the community?
A:In the first quarter of 2025, the company launched a contributor attribution feature as a key step for the broader integration of AI with the community. This feature allows high-quality content contributed by experts to be recognized and attributed, further amplifying the influence of the expert network built over years of professional accumulation.
Q:How is the company planning to use AI to expand its reach and value proposition?
A:The company plans to catalyze rapid growth by deeply integrating AI with its community to expand the reach of its differentiated value proposition, which includes high-quality content, a trusted creator network, and AI capabilities. This integration is expected to broaden user usage and reinforce the company's position as a leading source of trustworthy professional content.
Q:What is the growth and engagement like in the company's user base?
A:The company saw growth in both content consumption and creation, as well as a stronger sense of community belonging in the first quarter. This resulted in increased engagement across key user metrics, such as a monthly active user base that remained stable, an average daily user time span of nearly 38 minutes, a year-over-year increase of 17.6%, and an improved core user retention rate both sequentially and year over year.
Q:What professional content is available on the company's platform?
A:The company's platform is a go-to place for in-depth and vibrant discussions across a wide range of professional fields. High-quality professional content grew by 46% year-over-year and the company continues to rank highly on major search engines, being cited by large language models and AI-powered search applications.
Q:How is the company prioritizing AI within its community?
A:The company is prioritizing the integration of AI within its community by growing the user base for ZDA and enabling the delivery of greater value at scale through a public knowledge base. This involves leveraging existing personal knowledge libraries and contributing to discussions on both macro-level topics and foundational AI technologies.
Q:What is the company's approach to balancing commercial growth and user experience?
A:The company remains committed to balancing commercial growth with protecting the integrity of its community and user experience. The integration of trustworthy content and a vibrant professional creator ecosystem enhances the brand's commercial appeal and monetization potential, with a focus on creating a healthy and sustainable commercial flywheel that drives user engagement and community vitality.
Q:What were the revenue figures for the company's marketing services business in the first quarter?
A:In the first quarter, the company's total revenue was RMB 729.7 million, down 15.1% sequentially. Revenue from the marketing services business reached RMB 197 million, representing a year-over-year decline of 40.4%, primarily due to the adoption of a trustworthy content model that focuses on quality over the consumption of low-quality marketing content.
Q:What are the recent developments and strategies in the company's marketing services business?
A:The company's marketing services business has reached a strategic inflection point, transitioning from traditional commercial paradigms to structural advantages in the AI era. The focus is on improved user acquisition ROI, resulting in a resilient pay membership base with an average of 14.2 million members and stable paid membership revenue. The company continues to explore new pay content formats and education opportunities.
Q:What achievements and strategies are associated with the company's original audio drama 'Love with Gold Skin over Three Lifetimes'?
A:Upon release, 'Love with Gold Skin over Three Lifetimes' quickly rose to the top of training charts in Latin-tinged and led weekly streaming rankings, reinforcing the company's strong momentum in short form content. The company has also expanded into longer form content by launching a writing marathon competition that invites submissions of high-quality long form stories across various categories, with substantial prizes.
Q:What are the company's strategic goals and plans for AI integration?
A:The company aims to catalyze on the historic opportunity presented by AI by building on a strong foundation of community trust. It plans to further enhance connections and engagement among high-value users by synergizing high-quality content, a trusted creator network, and AI resonance capabilities. The goal is to continuously strengthen competitive advantages and deepen the competitive advantage in the AI area, positioning the company for sustainable leadership in the next generation of intelligent content platforms.
Q:What were the financial results and drivers of change for the first quarter?
A:In the first quarter, the company achieved non-GAAP profitability and expanded gross margin. Total revenue for the quarter was RMB 729.7 million, down from RMB 960.9 million in the same period of 2024. Key drivers of change include strategic focus on improving revenue quality and mix, optimization of service offerings to expand margins, and a decline in marketing expenses due to more disciplined promotional spending and a decrease in personnel-related expenses.
Q:What were the components of the company's operating expenses and how did they change?
A:Operating expenses for the quarter declined by 34.4% year over year to RMB 503.7 million. Salaries and marketing expenses decreased by 32.9% to RMB 320.6 million, and research and development expenses decreased by 28.1% to RMB 141.9 million. General and administrative expenses decreased by 55.6% to RMB 41.2 million. As a result, the company's loss for the quarter narrowed by 93.9% year over year.
Q:What share repurchase program has been announced?
A:As of May 26, 2025, the company has repurchased 31.1 million class A shares for an aggregate value of US$66.5 million on the open market and an additional 17.8 million class A ordinary shares or an aggregate value of US$26.9 million through the trustee of the company. A new share repurchase program has been approved with a maximum repurchase size of 10% of total issued shares, to be effective until June 2025, pending shareholder approval at the upcoming annual general meeting.
Q:What is the company's strategic focus in AI?
A:The company's strategic focus in AI is around trustworthy content and the expert network, with the formula being trustworthy content times community expert network times AI capabilities equals to a scalable growth path.
Q:How is the expert network being integrated and what is the purpose of integrating expert attribution?
A:The expert network is being integrated by enabling contributor attribution, which has been fully rolled out and positively received by users. The company plans to continue integrating this aspect further.
Q:What is the next step in content aggregation and when is it planned for?
A:The next step in content aggregation is to launch a public knowledge base to scale the library of trustworthy content, planned for introduction during the upcoming GA, the College entrance examination season in China.
Q:What is the company's priority regarding the user base and how is the community engagement?
A:The company's current priority is the quality of its entire ecosystem. The overall community user scale has remained stable, and key user health metrics have continued to improve, indicating a stronger and more engaged community atmosphere.
Q:How are professional creators within the community impacting the platform's growth?
A:Professional creators are significantly impacting the platform's growth by expanding their influence both within the community and beyond, evidenced by interactions per creator growing more than 45% year over year.
Q:What changes have been made to support professional creators and how is this reflected in content creation and user engagement?
A:The company has upgraded column and idea features to support professional creators with both long and short form content creation, resulting in rapid growth in content creation and user engagement.
Q:What are the trends and profitability outlook for each business segment?
A:For 2025, the focus is on business model optimization, aligning the community ecosystem with commercial operations, enhancing the brand's value and pricing power, and achieving a sustainable long-term business flywheel. Despite a year-over-year revenue decline in Q1, each business stream is entering a new phase of growth with new monetization models, driven by client optimization, commercial product updates, and AI innovation.
Q:Can the company share details of the 2025 buyback plan?
A:The board has approved the 2025 buyback plan, authorizing the repurchase of up to 10% of the company's issued and outstanding shares. The buyback will be executed in the open market, reflecting confidence in the company's long-term success.

Zhihu, Inc.
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